Changes, Part 5

While wrapping up my posts on editing in the current environment, I wanted to talk about what the experience has been on the client-side. I previously mentioned that I stream the output from my suite to the clients with very minimal delay from my room to the client’s screen. The client “attends” in a web call, but their focus is on my suite’s output, not the call’s interface.

This was set up for good two-way interaction. Sharing your screen on a web call isn’t a great way to view edits. Instead, focusing on the edit output while separating the group’s interaction from that output makes for a smooth, high-quality viewing experience.

So, over the months I’ve been doing this, how does it work on the client-side of things? Of course, I’m not at the client’s location, so I can only report on what I see happen during the web call and on the feedback I get after the session.

The feedback has been positive. With few exceptions, there aren’t any comments about the quality of the content they’re watching. I don’t hear anything about compression artifacts or freezes.

As far as the few exceptions: Occasionally people don’t have very good connections. Sometimes this can be alleviated by turning off the participant’s view of the other participants. On rare occasions, people try to run other streams through their internet connection at the same time. If you don’t have a fast connection, you can’t have Netflix running in the background. But these incidents have been rare.

It’s interesting to watch the various people on the web call during the edit. During an in-person edit, if I stare at a person’s face while they first watch a cut I might come off as a little rude. But with a web call, I can watch everybody’s reactions. That’s interesting and unsolicited feedback for an editor. The gallery of participants also gives me an idea of who’s really paying attention so I know if everybody is ready to start watching.

These are all positives. The biggest negative to me is the staccato nature of the communication. If you’re all in a room together, overlapping conversations can work. On a web call, not so much. There are a lot of pauses and false starts.

Overall, this method of editing has been working for me. “Edit and post” also works. While live streaming takes some upfront work and in-session management of the technology, it can be an efficient way to work. It saves on the back-and-forth and endless email trails. And that’s a good thing.